We want to let you know...
As with all insurance policies there are circumstances when cover can't be offered or a claim paid. For example, where previous insurance has been cancelled, declined, declared void or terms imposed, any claim relating to loss or damage after the home has been left unoccupied, and money or credit cards held in the home for business, trade or professional purposes and any accidental damage caused by pets.
These are only examples. For full details of what's covered and what's not covered please read our Tenants Contents policy booklet. Alternatively you can find further information in our Insurance Product Information Document for Tenants Contents.