We want to let you know...
As with all insurance policies there are circumstances when cover can't be offered or a claim paid. For example, where a satisfactory tenant reference for each tenant hasn't been obtained, any claim relating to violence or dishonesty on the part of the policyholder, legal expenses incurred without our prior consent and any claim for Rent Protection where there is no related claim being pursued to evict the tenant.
These are only examples. For full details of what's covered and what's not covered please read our Rent Protection policy booklet. Alternatively you can find further information in our Insurance Product Information Document for Rent Protection.