Tenants Liability - Popular Questions
Popular Questions
Property Guard provide our Tenants Liability cover. In the event of a claim they should be contacted on 0345 604 9791.
In the event of a claim the insurer will choose to either replace the damaged landlord's property as new, pay for the cost of replacing the damaged item as new or pay the cost of repairing the item.
In the event of a claim a £100 excess will apply.
There's a 14 day cooling off period from the start of the policy. In the event of cancellation, a full pro-rata refund will be given if no claim has been made.
Tenants have 30 days from when the accidental damage occurred to notify the insurer of a potential claim.
The insurer will not pay for the cost of replacing or repairing any undamaged item(s) of the landlord's property of the home which forms part of a pair, set, suite or part of a common design.
We want to let you know...
As with all insurance policies there are circumstances when cover can't be offered or a claim paid. For example, any loss or damage caused by fire, storm and/or flood or malicious damage and vandalism.
These are only examples. For full details of what's covered and what's not covered please read our Tenant's Liability policy booklet. Alternatively you can find further information in our Tenant's Liability policy summary.
