Home Insurance Policy Documents

Home Insurance Policy Documents

To download the policy documents for your policy, you'll need your master policy number.

Your master policy number will begin with either PNL or RSA and can be found on your Certificate of Insurance.

Please note that our Fair Processing Notice has changed. All policyholders should refer here for full details on how we handle your data.

PNL/PS/013

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance IPID.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies purchased or renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.


PNL/PS/011

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance IPID.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies purchased or renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.


PNL/PS/009

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance IPID.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.


PNL/PS/007

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance IPID.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.

RSA/PS/039

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance Insurance Product Information Document.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.

RSA/PS/037

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance Insurance Product Information Document.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.

RSA/PS/035

Policy Booklet

Download the latest version of our Home Insurance Policy Booklet.

Insurance Product Information Document

Download the latest version of our Home Insurance Insurance Product Information Document.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.


RSA/PS/033

Policy Booklet

If your Master Policy number is RSA/PS/033 please download your Policy Booklet here.

Insurance Product Information Document

Download the latest version of our Home Insurance Insurance Product Information Document.

Insurance Product Information Document
Home Emergency Optional Extra

Download the Home Emergency Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

For policies renewed after 16/01/2020
Download the Legal Expenses Optional Extra IPID.

Insurance Product Information Document
Legal Expenses Optional Extra

Download the Legal Expenses Optional Extra IPID.

Want to Chat?

  • You can call our customer services team on 0345 601 1050
  • We also offer a live chat and bot service to answer any questions you may have
  • CHAT NOW
  • Monday - Friday
    8am - 6pm
    Saturday
    9am - 1pm